1. Return by our missing, we will email you to do not receive the package. The package will be returned automatically.
2. Return by custom, it means some items in your order was restricted by custom, we will refund you when we receive the returned package or reship if you want.
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1. Within 0-3 days, the shipping is not start. It means we cannot provide your items, may out of supplier’s stock. (Full refund)
2. The package is returned to us, base on federal law of your country. (Refund without shipping cost)
3. Otherwise, we will help you with sending the tracing form to the post agent. After that, your custom will find and return your package. (this process may take 30 days, more or less depend on each countries) We will refund you if we receive the returned or the result is parcel lost.
4. Out of above criteria, we do not refund anyway. |